Shipping policy

At AXS Australia, we strive to ensure your orders are delivered quickly and efficiently, no matter where you are. Below is our detailed shipping policy:

Shipping Locations

We proudly ship both within Australia and internationally.

Processing Times

All orders are processed within 1-2 business days. Once your order is processed, it will be shipped via the methods outlined below.

Shipping Methods & Delivery Times

Australian Orders
All Australian orders qualify for free express shipping, with delivery within 4 business days.

International Orders
International orders are shipped via standard shipping, with delivery times ranging from 6 to 30 business days, depending on the destination. A flat shipping fee of $30 AUD applies to all international orders.

Tracking Information

We provide tracking for all orders. You will receive a tracking number via email once your order is dispatched, allowing you to monitor your delivery in real time.

Returns & Refunds

For information on returns and refunds, please refer to our Return and Refund Policy.

Additional Information

Please note that delivery times may vary during peak seasons, public holidays, or due to customs clearance for international orders. AXS Australia is not responsible for any delays caused by the shipping carrier or customs processes.

For any shipping-related queries, feel free to contact our support team at info@axsaustralia.com.au.